@article {Lapalme03:Mercure,
	title = {Mercure: Towards an Automatic E-Mail Follow-up System},
	journal = {IEEE Computational Intelligence Bulletin},
	volume = {2},
	number = {1},
	year = {2003},
	month = {jul},
	pages = {14-18},
	pdf = {http://rali.iro.umontreal.ca/rali/sites/default/files/publis/MercureIEEECompInt.pdf},
	author = {Guy Lapalme and Leila Kosseim}
}
